Sales & Refund Policy

Last updated: July 2026

This policy explains how payments, delivery, and refunds work for digital products (guides, checklists, toolkits) and consulting services purchased through this website.

Payment Processing

All payments are processed securely through Stripe. Host Grow Your AZ never sees or stores your full card number — Stripe handles that directly under its own security standards. See our Privacy Policy for more on how payment data is handled.

Digital Guides & Toolkits

The guides in our Digital Resource Library are in production and none of them is on sale yet. No payment is collected for a guide that has not been released, and joining a waitlist costs nothing and commits you to nothing. When a guide is released it will be sold as an immediate download, and the terms below will apply to it.

• Waitlists: Joining a waitlist for an unreleased guide is free and is not a purchase. We will email you when that guide is available; you are under no obligation to buy, and you can unsubscribe at any time.
• Delivery: Released guides are delivered as an immediate download and sent to the email address used at checkout.
• License: Purchasing a guide gives you a personal-use license for your own properties or business. Guides may not be resold, redistributed, or shared outside your own household or business without written permission.
• Refunds after download: Once your guide has been delivered, sales are final. Guides share strategies and checklists that produce results only when applied — outcomes depend on your property, market, and how closely you follow them, so we can't offer refunds based on results achieved (or not achieved) after delivery.
• Technical issues: If your download fails, the guide arrives to the wrong inbox, or you were charged in error (e.g. duplicate charge), contact us and we'll fix it promptly or refund you.

Consulting Services & Strategy Sessions

• Booking: Paid sessions and packages are confirmed once payment is received. Scheduling details are arranged directly by email.
• Rescheduling: Sessions can be rescheduled at no charge with at least 24 hours' notice.
• Cancellations: Cancellations made more than 48 hours before a scheduled session are eligible for a full refund. Cancellations inside 48 hours may be credited toward a future session at our discretion, rather than refunded, since that time was reserved specifically for you.
• No-shows: Missed sessions without notice are not eligible for a refund or credit.

Pricing

Prices are listed in USD and may change at any time. The price you pay is the price shown at checkout at the time of purchase.

Disputes & Chargebacks

If something isn't right, please email us first — most issues can be resolved quickly and directly. Filing a chargeback without contacting us first can delay resolution and may affect access to future purchases.

Contact

Questions about a purchase can be sent to hostgrowthataz@gmail.com.